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** Delivery times are for guidance only, and fluctuate with seasonal demand. For the latest Royal Mail news please click here.

UK ORDERS

All orders include FREE Royal Mail 1st Class delivery. This is not guaranteed next day, please see below.
- delivery in 1-2 working days, usually
- most parcels arrive next day, including Saturday

If you require next day delivery, choose our next day service from the shopping basket.
- guaranteed next working day delivery (Mon-Thurs only, Friday delivered Monday)
- includes tracking
- order before 2pm between Monday and Thursday for next day delivery

* All of our Murder Mystery Flexi Party® games should fit through a standard letterbox.
** Please note we are unable to refund / resend orders to flats or business addresses where Royal Mail barcode tracking status is "Delivered".

EUROPE

EU & NI CUSTOMERS: Physical orders may be held in customs and you will need to pay additional import fees and tax in addition to our price.
Delivery to Europe costs £11.99 per order.
We use Royal Mail's Airmail Service.
- delivery in 3-8 working days, will be tracked OR require a signature on delivery

REST OF WORLD

Worldwide shipping costs £14.99 per order!
We use Royal Mail's Airmail Service.
- delivery in 5-12 working days, will be tracked OR require a signature on delivery

ALL DESTINATIONS

All orders placed before 2pm will be despatched the same day (Monday to Friday only, excluding bank holidays)

Shipping costs are for boxed games only - you won't be charged for download games!

RETURNS

If you'd like to send anything back for any reason - just let us know it's coming, pop it in the post and we'll refund on receipt.

Returns must be in "as new" condition unless otherwise agreed, and you'll need to pay the cost of return postage.
See our terms for more details and our separate digital content returns policy.
Returns can be made for up to 30 days from delivery of your order.
If goods arrived damaged or incomplete, let us know as soon as possible and we will return / replace / refund as required.


If you have any questions about delivery or your delivery country isn't listed on our website, please get in touch.

01945 232099
support@murdermysterystore.co.uk

WHERE WE SHIP

Australia * Austria * Bahrain * Barbados * Belgium * Belize * Bulgaria * Canada * China * Cyprus * Czech Republic * Denmark * Estonia * Finland * France * Germany * Gibraltar * Greece * Hong Kong * Hungary * Iceland * Ireland * Isreal * Italy * Japan * Latvia * Lithuania * Luxembourg * Malta * Mexico * Netherlands * New Zealand * Norway * Poland * Portugal * Romania * Singapore * Slovakia * Slovenia * South Africa * Spain * Sweden * Switzerland * Turkey * UK * UK - Guernsey * UK - Jersey * United Arab Emirates * USA * Country not listed? Email us!