Shipping policy
UK ORDERS
UK deliveries are handled by Amazon Logistics with free expedited delivery. This is not guaranteed next day, please see below:
- delivery in 1-2 working days, usually
- most parcels arrive next day, including weekends
- delivery in 1-2 working days, usually
- most parcels arrive next day, including weekends
EUROPE
Sorry, our boxed games are not currently available for distribution in EU countries.
Download versions of our games can be purchased from our Etsy store only, here.
Delivery to non-EU countries in Europe costs £9.99 per order.
We use Royal Mail's Airmail Service.
- delivery in 3-8 working days, will be tracked OR require a signature on delivery
- physical orders may be held in customs and you may need to pay additional import fees and tax in addition to our price
Download versions of our games can be purchased from our Etsy store only, here.
Delivery to non-EU countries in Europe costs £9.99 per order.
We use Royal Mail's Airmail Service.
- delivery in 3-8 working days, will be tracked OR require a signature on delivery
- physical orders may be held in customs and you may need to pay additional import fees and tax in addition to our price
REST OF WORLD
Physical orders may be held in customs and you may need to pay additional import fees and tax in addition to our price.
Worldwide shipping costs £14.99 per order and we use Royal Mail's Airmail Service:
- delivery in 5-12 working days, will be tracked OR require a signature on delivery
US customers: Please order from Amazon USA for fastest delivery and lowest prices!
- delivery in 5-12 working days, will be tracked OR require a signature on delivery
- orders may be despatched directly from our Amazon stock in the USA
Worldwide shipping costs £14.99 per order and we use Royal Mail's Airmail Service:
- delivery in 5-12 working days, will be tracked OR require a signature on delivery
US customers: Please order from Amazon USA for fastest delivery and lowest prices!
- delivery in 5-12 working days, will be tracked OR require a signature on delivery
- orders may be despatched directly from our Amazon stock in the USA
ALL DESTINATIONS
Shipping costs are for boxed games only - you won't be charged for download games!
RETURNS
If you'd like to send anything back for any reason - just let us know it's coming, pop it in the post and we'll refund on receipt.Returns must be in "as new" condition unless otherwise agreed, and you'll need to pay the cost of return postage.
See our terms for more details and our separate digital content returns policy.
Returns can be made for up to 30 days from delivery of your order.
If goods arrived damaged or incomplete, let us know as soon as possible and we will return / replace / refund as required.
If you have any questions about delivery or your delivery country isn't listed on our website, please get in touch.
01945 232099
support@davekki.com